Privacy Policy

Last updated: 1 May 2026

1. Introduction

TheZam Ltd ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

We may collect information about you in a variety of ways:

  • Personal Data: Name, email address, phone number, and other contact details you voluntarily provide when contacting us.
  • Usage Data: Information about how you access and use our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits.
  • Cookies and Tracking: We use cookies and similar tracking technologies to monitor activity on our website. See our Cookies Policy for more details.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our website
  • To improve, personalise, and expand our content
  • To understand and analyse how you use our website
  • To respond to your enquiries and provide customer support
  • To send you updates and marketing communications (with your consent)
  • To detect and prevent fraud or technical issues

4. Legal Basis for Processing (GDPR)

Under the UK General Data Protection Regulation (UK GDPR), we process your personal data on the following legal bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Our legitimate interests (provided they do not override your rights)

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

  • Service providers who assist in operating our website
  • Analytics providers (such as Google Analytics)
  • Law enforcement or regulatory bodies when required by law

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Typically, we retain contact enquiry data for up to 24 months.

7. Your Rights

Under the UK GDPR, you have the following rights:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

9. International Transfers

Your data may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with UK data protection law.

10. Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal data from children under 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

TheZam Ltd
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
Email: [email protected]
Phone: +44 20 7946 0958